September 08, 2010, 07:34:53 AM
bigger smaller reset 800px Wide width Full width Reset * *

Plant TiftNet's Technical Website

  
Welcome, Guest. Please login or register.

Login with username, password and session length
Plant TiftNet's Technical Website > Support > General Support (Moderators: Donovan, chad, walt, jhogan) > outtage on Oct 30th
 0 Members and 1 Guest are viewing this topic. « previous next »
Pages: [1] Go Down Print
Author Topic: outtage on Oct 30th  (Read 381 times)
NX001
Full Member
****
Offline Offline

Gender: Male
Posts: 11


TEAM NAVY FIELD


View Profile WWW
« on: October 30, 2009, 01:41:57 AM »
I was wondering ... what caused the outtage around midnight?.. i was quite busy getting my work done online, suddenly cable and internet goes out for good hour or so. Angry
Logged
moo!
Donovan
Administrator
Sr. Member
*****
Offline Offline

Gender: Male
Posts: 510

Treat everyone with honor, respect and dignity


View Profile
« Reply #1 on: October 30, 2009, 07:18:10 AM »
Our maintenance window is midnight to 6am any day of the week. We are in the process of rewiring certain sections of our facility for better quality and uptime.
Logged
Manager - Plant TiftNet
(229) 382-3003
uncletruk
Full Member
****
Offline Offline

Posts: 2


View Profile
« Reply #2 on: October 30, 2009, 11:33:11 AM »
Our maintenance window is midnight to 6am any day of the week.

As I don't work a 9-5 job, midnight till 3am is my leisure time to catch up on email, sports scores, etc. Am I to expect this maintenance frequently? This was the second time this week that I lost reception during this time.

Thanks
Logged
Donovan
Administrator
Sr. Member
*****
Offline Offline

Gender: Male
Posts: 510

Treat everyone with honor, respect and dignity


View Profile
« Reply #3 on: October 30, 2009, 12:52:10 PM »
Maintenance is typically infrequent.  However, and I will be sending a notice out to all customers that we have email addresses on file for, the next 7 to 14 days will see use of the maintenance period (mainly on Monday, Tuesday and Wednesday nights). 

Though this is a 24 hour service, all cable companies and telephone companies must have a maintenance period.  Midnight to 6am is typical because this is the time frame that will impact the least amount of customers using the service.

We make every effort to keep the down time to a minium, but sometimes it is unavoidable due to the type of maintenance that we are performing.

We appreciate your patience in this matter.
Logged
Manager - Plant TiftNet
(229) 382-3003
Pages: [1] Go Up Print 
« previous next »
Jump to:  

Page created in 0.151 seconds with 20 queries.
Powered by SMF 1.1.8 | SMF © 2006-2008, Simple Machines LLC
Leviathan design by Bloc | XHTML | CSS